{"xsrfToken":"f4ed533e23edc644b31da8c21e3644d9e78e02f1_lout","branding":{"id":"2","key":"im","name":"intomedia Kundenservice","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/84","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#c94749","headerLinkHoverBGColor":"#c94749","headerBadgeColor":"#c94749"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/dbcc7f41-5994-4428-b293-ef9f533b0872/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmMjkwMDQ0ZC0yYTdiLTQ5YTMtYmJjMy00NjA3YjE0MjVkNmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmRiY2M3ZjQxLTU5OTQtNDQyOC1iMjkzLWVmOWY1MzNiMDg3MiI6WyJyZWFkIl19LCJleHAiOjE3MzQ4MDUxMjQsIm5iZiI6MTczNDgwNDUyNH0.5wwo6lxbjx0ZR_G30SrikPkITOaGxHHz8n9GRsoUlzM&client=f290044d-2a7b-49a3-bbc3-4607b1425d6e&mode=fit","logoId":"dbcc7f41-5994-4428-b293-ef9f533b0872","isLogoAvailable":true,"helpCenterTitle":"Willkommen im Serviceportal von intomedia","sharedPortalName":"intomedia Serviceportal","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Willkommen im Serviceportal von intomedia","sharedPortalName":"intomedia Serviceportal","localeDisplayName":"Deutsch (Deutschland)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"de-DE","userLanguageTag":"de-DE","portalThemeColor":"#ff5151","helpCenterTitleColor":"#000000","bannerMediaApiUrl":"https://api.media.atlassian.com/file/9ce0e480-30d9-4a2a-a6a7-17c242dcadf5/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmMjkwMDQ0ZC0yYTdiLTQ5YTMtYmJjMy00NjA3YjE0MjVkNmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjljZTBlNDgwLTMwZDktNGEyYS1hNmE3LTE3YzI0MmRjYWRmNSI6WyJyZWFkIl19LCJleHAiOjE3MzQ4MDUxMjQsIm5iZiI6MTczNDgwNDUyNH0.Gan7IIKxVu9uJEp7ENsVLeU3-Orilij7G1tvzjicCgY&client=f290044d-2a7b-49a3-bbc3-4607b1425d6e&height=300&mode=fit","bannerMediaApiFileId":"9ce0e480-30d9-4a2a-a6a7-17c242dcadf5","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"im","projectId":10102,"serviceDeskId":2,"name":"intomedia Kundenservice","description":"<p>Willkommen im Kundenportal von intomedia.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":false,"reqTypes":[{"id":"393","name":"Anliegen","descriptionHtml":"","callToAction":"Anliegen","introHtml":"<p>Ich habe ein anderes Anliegen, eine Frage, eine Idee, einen Wunsch, ein Projekt.</p>","icon":10943,"iconUrl":"https://intomedia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10943","groups":[127],"key":""},{"id":"392","name":"Fehler","descriptionHtml":"","callToAction":"Fehler","introHtml":"<p>Ich möchte einen Fehler melden.</p>","icon":10942,"iconUrl":"https://intomedia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10942","groups":[127],"key":""},{"id":"391","name":"Job","descriptionHtml":"","callToAction":"Job","introHtml":"<p>Ich möchte einen Arbeitsauftrag erteilen.</p>","icon":10941,"iconUrl":"https://intomedia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10941","groups":[127],"key":""},{"id":"25","name":"Systemausfall","descriptionHtml":"<p><b>Wichtig:</b> Bitte benutzen Sie dieses Formular nur in dringenden Notfällen. Fehler, die nicht unmittelbar behoben werden müssen, <a href=\"https://intomedia.atlassian.net/servicedesk/customer/portal/2/create/12\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">können Sie hier melden </a></p>","callToAction":"Systemausfall","introHtml":"<p>Die Anwendung ist nicht erreichbar. Ich möchte den 24-Stunden-Alarm auslösen.</p>","icon":10939,"iconUrl":"https://intomedia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10939","groups":[127],"key":""},{"id":"15","name":"Aufgabe","descriptionHtml":"","callToAction":"Aufgabe","introHtml":"","icon":10940,"iconUrl":"https://intomedia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10940","groups":[],"key":""}],"reqGroups":[{"id":127,"name":"Allgemein"}],"orderMapping":{"127":[391,392,393,25]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"4935633c-07eb-3c9f-bb26-7f971921067e","appLinkName":"System Confluence","appLinkUrl":"https://intomedia.atlassian.net/wiki","spaceKey":"Service","spaceName":"Kundenservice","spaceUrl":"https://intomedia.atlassian.net/wiki/spaces/Service","isServer":false},"labels":[],"projectKey":"IM","serviceDeskId":2,"kbLinkDomainURLs":["https://intomedia.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"IM","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Deutsch (Deutschland)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmMjkwMDQ0ZC0yYTdiLTQ5YTMtYmJjMy00NjA3YjE0MjVkNmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMTAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQ4MDU3MjQsIm5iZiI6MTczNDgwNDUyNH0.x5bDdOeKr2BuW4HzF0ZHAdqR67lnWnfXj48RT-LcCk8","targetCollection":"upload-project-10102","endpointUrl":"https://api.media.atlassian.com","clientId":"f290044d-2a7b-49a3-bbc3-4607b1425d6e","tokenDurationInMins":20}},"reqCreate":{"id":393,"projectId":10102,"form":{"name":"Anliegen","descriptionHtml":"","callToAction":"Anliegen","intro":"<p>Ich habe ein anderes Anliegen, eine Frage, eine Idee, einen Wunsch, ein Projekt.</p>","instructions":"","icon":10943,"iconUrl":"https://intomedia.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10943","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"E-Mail-Bestätigung an","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Zusammenfassung","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Beschreibung","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Anhang","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/393","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/393","calendarParams":{"firstDay":1,"date":"2024-12-21T19:08:44+0100","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"4935633c-07eb-3c9f-bb26-7f971921067e","appLinkName":"System Confluence","appLinkUrl":"https://intomedia.atlassian.net/wiki","spaceKey":"Service","spaceName":"Kundenservice","spaceUrl":"https://intomedia.atlassian.net/wiki/spaces/Service","isServer":false},"labels":[],"projectKey":"IM","serviceDeskId":2,"kbLinkDomainURLs":["https://intomedia.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmMjkwMDQ0ZC0yYTdiLTQ5YTMtYmJjMy00NjA3YjE0MjVkNmUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMTAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzQ4MDU3MjQsIm5iZiI6MTczNDgwNDUyNH0.x5bDdOeKr2BuW4HzF0ZHAdqR67lnWnfXj48RT-LcCk8","targetCollection":"upload-project-10102","endpointUrl":"https://api.media.atlassian.com","clientId":"f290044d-2a7b-49a3-bbc3-4607b1425d6e","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}